Privacy Policy
This Privacy Policy explains how Livecharge ("we", "us", "our") collects, uses, stores and protects information when you visit our website at livecharge.world or get in touch with our editorial team. We have written this policy in plain English because we believe people deserve to understand what happens with their information.
1. Who we are
Livecharge is a small editorial publication based at 137 Harley St, London W1G 6BG, United Kingdom. We publish friendly guides about everyday habits and lifestyle routines. For any privacy questions you may write to us using the email address listed in the site footer or via our contact page.
2. The information we collect
We try to collect as little personal information as possible. The information we may collect falls into three categories:
- Information you give us voluntarily. When you submit the contact form, you share your name, email address and the content of your message. You may also tick a consent checkbox to confirm that you agree to the processing of this data.
- Technical information collected automatically. Like most websites, our hosting service automatically receives basic technical information such as your IP address, browser type, device type, language preference and the pages you visit. This information is used only to keep the site secure and to understand which pages are most useful.
- Cookies and similar technologies. We use only essential cookies and a small amount of local storage to remember your cookie preference. We do not place advertising or third-party tracking cookies of our own.
3. How we use your information
The information we collect is used for the following purposes:
- To reply to messages submitted through our contact form.
- To send the printable guides or one-pagers you request.
- To keep our website running smoothly, secure and free from abuse.
- To understand which articles readers find most helpful so we can improve them.
- To meet our legal obligations where applicable.
We never sell or rent your personal information to anyone.
4. Legal basis for processing
Under the UK General Data Protection Regulation (UK GDPR) we rely on the following legal bases:
- Consent — when you tick the consent checkbox on the contact form.
- Legitimate interest — for basic security logs and very limited site analytics, where this interest is balanced against your rights.
- Legal obligation — for records we may be required to keep.
5. How long we keep your information
Messages submitted through the contact form are kept for as long as needed to handle your enquiry and for a reasonable follow-up period, typically up to 24 months. Technical logs are retained for a short period only and are then anonymised or deleted. You may ask us to delete your message at any time.
6. Sharing your information
We may share information with carefully chosen service providers who help us operate the site, such as our hosting provider and email provider. These providers act only on our instructions and are bound by appropriate confidentiality and data-protection terms. We do not share your information with advertisers.
7. International transfers
Where any of our service providers process data outside the United Kingdom or the European Economic Area, we make sure that appropriate safeguards are in place, such as Standard Contractual Clauses.
8. Your rights
Under UK data-protection law you have the right to:
- access a copy of the personal data we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete information that we no longer need;
- object to or restrict certain types of processing;
- withdraw consent at any time without affecting prior lawful processing;
- complain to the Information Commissioner's Office (ICO) if you believe your rights have not been respected.
9. Children's privacy
Our website is intended for general audiences and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Security
We apply reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. While no system can be perfectly secure, we treat your data with the same care we would expect for our own.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in the law. When we make significant changes we will update the "last updated" date at the top of this page and, where appropriate, highlight the changes on the home page.
12. Contact
If you have any questions about this Privacy Policy or how we handle your information, please write to us through the contact page or at the email address shown in the site footer.